Animovel is certified with the ISO 9001 standard. The adoption of a Quality Management System is, according to ISO 9001, a strategic decision of the Organization, that is, taken at the highest decision level to serve a specific purpose and obtain results. By addressing the ability to satisfy the needs and expectations of customers, increasing their satisfaction through a management system and improving the Organization's overall performance, ISO 9001 is based on the fundamental purpose of the existence of an Organization. ISO 9001 adopts a process approach, which incorporates a cycle of continuous improvement, and integrates risk-based thinking, allowing not only customer loyalty but also the organization's competitiveness based on the pillars of sustainability.

Animovel's management, taking into account its business area, its history and future prospects, defined the following policy, which is disclosed to interested parties.

- To be synonymous with design and quality in the manufacture of contemporary furniture;

- Define and disseminate the objectives, indicators and targets to the entire team;

- Ensure customer satisfaction, in order to meet their needs and expectations;

- Optimization of resources in order to ensure return to the work team;
- Promote continuous improvement, efficiency and effectiveness of the SG;

- Motivation of employees in order to ensure competence of the internal team;

- Ensure compliance with applicable requirements, including legal, regulatory and normative requirements.

We work as a team to bring your dreams to life.

Please read our privacy policy carefully.

• About the company:

Animovel is committed to protecting your privacy. The personal data you provide as a user of the www.animovel.pt website are protected in accordance with the legislation on personal data protection. The company animovel collective person number 500812373, is registered in Portugal and has its headquarters at Travessa da Agra 34, Frazão, 4595-087 Paços de Ferreira, Portugal.

• About this Policy:

When you browse this site and use some of the available features, it is necessary to collect some personal data. Thus, we only collect, store and process personal data that are essential to provide our best services. This Privacy Policy is intended to clarify which data we collect, the reasons that support its collection and the purpose for which it is intended. The collection, processing and storage of the personal data of users of this website is likewise subject to the provisions of personal data protection legislation, namely EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 and the Law No. 58/2019 of August 8th. All national and international laws and regulations regarding the protection of children's privacy will be respected, and children under 18 will have to obtain authorization from the holders of parental responsibilities before providing their personal data on this website. Whenever you have any questions about the use we make of your personal data, you can contact us through the following means: - Postal Address: Travessa da Agra 34, Frazão, 4595-087 Paços de Ferreira, Portugal - E-mail address: rgpd@animovel.pt

• Responsible for Data Treatment:

Anibal Carneiro Barbosa Lda. VAT number: 500812373

Travessa da Agra 34, Frazão, 4595-087 Paços de Ferreira, Portugal

E-mail: rgpd@animovel.pt

• Purpose of Collection and Legality for the Processing of Personal Data:

We do not collect any personal data obtained through this website to enable third parties to exploit them. When you browse our website, request more information about our services and/or products, or subscribe to our newsletter, we may collect personal information that you voluntarily choose to provide us. This information may contain: your name and surname, email address, title, company, as well as any other type of information that you may provide us in order to allow us to respond to your request. When we ask you to fill in your personal data, we will mark some fields as mandatory, as these are data that we actually need to be able to provide an adequate response to your needs. By deciding not to provide us with this data, you may not be able to take advantage of our services/products and the features on the site. The personal data collected are intended to:

- the provision of information in response to requests made to us;

- the management of the commercial and contractual relationship;

- adapting services to the Customer's needs and interests;

- the marketing of products and services; - the sale of products and/or services;

- recruitment.

The animovel company offers a periodic information service, via email for users who expressly request it. Email Marketing is also considered to be the sending by email of newsletters, campaigns, promotions, event information, new product launches, among others. At any time, you can unsubscribe from newsletters, as well as periodic information emails. Your will must be expressed to the following email: rgpd@animovel.pt

• Use of Hyperlinks:

Animovel's website may contain links to other websites managed by third parties to which animovel has no direct or indirect access. When using links to such sites, you must review and accept the rules of that site before using it. It is not possible for the company animovel to guarantee their quality, nor to assume any responsibility for the content or other functionalities of these sites. The animovel company is not responsible for the content or theme of any other portal, including any site that has given access to its portal or whose access has been obtained through its portal.

• Other ways of collecting personal data:

(If applied, if not used, remove this point) Google Analytics: this is a tool that analyzes the performance of this website, its statistics such as: page visits, unique visitors, time on the website, pages visited, bounce rates and keywords. The data collected does not allow the visitor to be identified, nor does it allow him to become identifiable.

Google Analytics' Cookies Policy and Privacy Policy can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#gajs
https://www.google.com/intl/pt-PT/policies/

• Safety:

The site is protected by a secure hypertext transfer protocol (HTTPS) which is currently the safest version of the data transfer protocol between computer networks on the internet, as it encrypts the data provided and ensures security of the data sent and received by the user.

Access to the server and database is protected by a unique login and password. Your data will not be sold or rented. animovel guarantees the security of personal data through appropriate physical, electronic and procedural procedures. Without prejudice to these guarantees, you should always take all precautions to protect your personal data while you are using the internet, namely changing your passwords frequently and ensuring the use of a browser that allows the use of SSL communication. However, any breach of personal data that may result in a risk to your rights and freedoms will be notified to the competent supervisory authority, after becoming aware of it.

• Limitation of liability (use and risk):

Neither the animovel company nor any other party involved in the creation, production, maintenance or implementation of this website may be held liable for any damages or damages, in the case of civil liability, arising as a result of the correct or incorrect use of the website and its contents by the user, access to the user's computer and computer system by third parties, viruses, etc. Although the company animovel is committed to the security of the website and puts in place the technical, physical and logical protection measures, adequate to guarantee its protection, it cannot guarantee or declare that the available files are free of viruses, malware, trojans, scripts or any other code or program that contains destructive or harmful properties.

Data storage: The period of time for which data is stored and preserved varies according to the purpose for which the information is collected and processed. In cases where there is no specific legal requirement, the data will be stored and kept for five (5) years after collection, on a secure server with conditional access. Once the maximum retention period has been reached, your personal data will be anonymized or securely destroyed/erased. The server where the website is hosted belongs to an external provider whose infrastructure is located in Europe. In turn, the server where the database will be hosted is located in Portugal.

User Rights: The General Regulation for the Protection of Personal Data presupposes the transparency of information, communications and rules for the exercise of the rights of data subjects, which means that they have, among others, the following rights: Right of access: the data subject has the right to obtain confirmation that the personal data relating to him are or are not subject to processing and, if applicable, the right to access his personal data and also the purpose of the processing, the categories of the personal data in question, the recipients to whom the personal data have been or will be disclosed, if possible within the expected period of retention of the data, the existence of automated decisions, among others.

Right of rectification: The data subject has the right to obtain, without undue delay, from the controller the rectification of inaccurate personal data concerning him. You can modify your information at any time, using one of the communication channels identified above.

Right to data deletion (right to be forgotten): The data subject has the right to obtain the deletion of his personal data from the data controller. You can send a deletion request to an email from rgpd@animovel.pt.

Right to withdraw consent:

The holders of personal data also have the right to withdraw their consent to their use and processing, and may do so at any time, using the contacts indicated on this website. Withdrawal of consent does not compromise the lawfulness of the processing carried out based on the consent previously given.

Right of opposition:

When personal data are processed for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data concerning him for the purposes of said marketing, which includes the definition of profiles. We remind you that you can, at any time, withdraw your consent to all specific uses we make of your information  such as newsletters, emails, etc.. Data

• Sharing:

animovel may resort to third parties for the provision of certain services, in terms of maintenance, technical support or marketing, and these may have access to some of the personal data, namely, the data necessary for the contractual purposes. animovel ensures that entities that have access to data are credible and offer high guarantees of protection, never being transmitted data beyond what is necessary to provide the contracted service. When required by law, we may have to disclose your personal data to authorities or third parties, in which case our control over how your personal data is protected is limited.

• Change to the Privacy Policy:

animovel reserves, at any time, the right to change, modify, add or rectify this Privacy Policy, without the need for any prior notice, and these changes are publicized. Applicable Law and Jurisdiction: This privacy policy is governed and interpreted in accordance with Portuguese law. The user consents to the attribution of jurisdiction to the Portuguese courts to hear any action arising out of and/or related to this privacy policy, as well as the use of this website. Without prejudice to the above, all data subjects have the right to file a complaint with the Portuguese supervisory authority – National Data Protection Commission (CNPD).