quality policy & ISO certification
Animovel is certified with the ISO 9001 standard. The adoption of a Quality Management System is, according to ISO 9001, a strategic decision of the Organization, that is, taken at the highest decision level to serve a specific purpose and obtain results. By addressing the ability to satisfy the needs and expectations of customers, increasing their satisfaction through a management system and improving the Organization's overall performance, ISO 9001 is based on the fundamental purpose of the existence of an Organization. ISO 9001 adopts a process approach, which incorporates a cycle of continuous improvement, and integrates risk-based thinking, allowing not only customer loyalty but also the organization's competitiveness based on the pillars of sustainability.
Animovel's management, taking into account its business area, its history and future prospects, defined the following policy, which is disclosed to interested parties.
- To be synonymous with design and quality in the manufacture of contemporary furniture;
- Define and disseminate the objectives, indicators and targets to the entire team;
- Ensure customer satisfaction, in order to meet their needs and expectations;
- Optimization of resources in order to ensure return to the work team;
- Promote continuous improvement, efficiency and effectiveness of the SG;
- Motivation of employees in order to ensure competence of the internal team;
- Ensure compliance with applicable requirements, including legal, regulatory and normative requirements.
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